Journal pages I did yesterday at the library-5 and counting in about an hour...




I am PISSED right now at my webhost-Dreamhost. I checked my bank account statement and there's a pending transaction for $238 that I did not authorize. I check my email and I have an email from Dreamhost telling me that here's my bill for May 2008 AND they billed me TWICE $119.40 each time for "My Crazy Domain Insane" whatever that hell that means. This is a bill that isn't due until May. Who the hell gave them the authorization to go into MY bank account and take TWICE the amount of what isn't even due until MAY 2008?!?! OF course they don't have a phone number on their site and I am tapping my foot waiting their response. I am NOT set up for automatic payments. I NEVER set up ANYTHING for an automatic payment and yet when I finally can get into my account it says I am. ARGHHHHH. I know I am not the only one with this problem yet it is extremely frustrating.

WHAT THE FUCK???

I guess it's not just me! It's hitting every dreamhost client but this is INSANE! Don't sign up for automatic payments and ALWAYS check your bank account statements more then once a month "just in case"! Luckily I had the $ in the account or else I would have been hit not with one but TWO overdraft charges.

Trying to stay patient but letting this blog post be a warning to those of you that do transactions online! You never know what will happen!

***Update: Dreamhost has fixed it. What irks me is that this is the second time something like this has happened where someone had the ability to go into YOUR bank account and take out $ that does not belong to them. I'm just happy that I had the funds in there and it didn't go into overdraft.


Comments

Kristy C said…
Thats awful-I would have flipped out. I had something similar just happen with me and Verizon-so I feel your pain! ARGH!
BellaKarma said…
I despise on-line stores that takes out double the amount to "verify" you have the fee. No dumb shits! I have JUST ENOUGH in the bank to pay for what I want! If I had double the amount, I would buy MORE! It SUCKS 'cause the on-line store refunds the money when it clears, but in the meantime, my bank account reflects having that much money withdrawn! Hot Topic is one of the on-line stores that does this.
Anonymous said…
Your 5 pages in one hour are not only beautifully done but your speed must be record setting! I love the postcard feel you created. You are always inspiring me to expand and step outside my box. Is that the Long Tall Journal you're working in? A delightful class that was!

I'm sorry you're living in virtual banking hell right now. ARGHHHHH isn't all I'd be saying. I'm stupefid that your webhost doesn't provide a phone number for their customers. THAT is mindboggling.

Did they just turn into some fly-by-night operation suddenly, or are they a new host for you? One might expect a month to month billing arrangement to be one month ahead in sending out their bill, but not three, and hey! when did banks start honoring automatic payments without the account-holder's authorization? Isn't that against the law? Something has gone terribly wrong somewhere. Good luck unravelling the mystery and double good luck getting your account credited for the double dipping.
Kelly Kilmer said…
Thanks Kristy & Jill for the mental support!! I appreciate it!!

Ditto Lynn! Lynn, this is my "Snippets" journal that I have been working in...I am loving it!! :)
Great size and shape!! I also love the different size pages. Thanks for the kind words... ;) Hope you're doing well-long time no talkie ;)

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